Cancellation policy

Cancellation policy for Supergameboy.de

Right of withdrawal for standard products
You have the right to withdraw from this contract within fourteen (14) days without giving any reason.
The cancellation period is fourteen days from the day on which you or a third party named by you, who is not the carrier, have taken possession of the goods.

To exercise your right of withdrawal, you must inform us
InstaBeam.de
📩 Email: supergameboy.hilfe@gmail.com
You must inform us of your decision to withdraw from this contract by means of a clear statement (e.g. by email).

To meet the cancellation deadline, it is sufficient that you send your notification of exercising your right of cancellation before the deadline expires.

Consequences of the revocation
If you withdraw from this contract, we shall reimburse to you all payments received from you, including the costs of delivery (except for the supplementary costs arising if you chose a type of delivery other than the cheapest standard delivery offered by us), without undue delay and in any event not later than 14 days from the day on which we are informed about your decision to withdraw from this contract.

For this refund, we will use the same payment method that you used for the original transaction, unless expressly agreed otherwise with you; in no case will you be charged any fees for this refund.

We may refuse reimbursement until we have received the goods back or you have supplied evidence of having sent back the goods, whichever is the earliest.

You must return or hand over the goods to us without undue delay and in any event no later than fourteen days from the day on which you notify us of your withdrawal from this contract. The deadline is met if you send the goods before the period of fourteen days has expired.

You are responsible for the return shipping costs.

Exclusion of the right of withdrawal for personalized products
There is no right of withdrawal if the delivered goods were manufactured according to customer specifications or are clearly tailored to personal needs (§ 312g para. 2 no. 1 BGB).

However, should there be any reason for complaint (e.g. damage upon delivery, printing error despite correct information), please contact us immediately – we will find a solution together.